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IDProjectCategoryLast Update
0000333HellionBug2018-04-23 23:36
Reporterfred9945Assigned To 
PrioritynormalReproducibilityalways 
Status investigating 
Product Version0.2.7 
Target VersionFixed in Version 
Summary0000333: My game is alway crashing after 45 min
Description

Since i buy the game, it crash after i play for about 45 min and it is doing it every time. help me.

TagsNo tags attached.

Relationships

has duplicate 0000334 closed Game keep crashing every 45 min 

Activities

fred9945

fred9945

2018-04-18 00:10

reporter  

error.log (37,104 bytes)
Shomy

Shomy

2018-04-23 13:56

administrator   ~0000568

Hi, @fred9945 sorry for the troubles, would you be able to send (support@zerogravitygames.com) or attach output_log.txt file after the crash? Error.log you attached doesn't show much information.
The file is located at:

C:\Users\_Your_User_\AppData\LocalLow\ZeroGravity\HELLION\output_log.txt

Important note: Make sure that you send/attach the output_log after the game crash. If the game was started again after the crash output_log will be overridden by a new file so it will not contain the information of the crash.

fred9945

fred9945

2018-04-23 23:34

reporter   ~0000578

I managed to solve my problem by myself.

fred9945

fred9945

2018-04-23 23:35

reporter   ~0000579

The problem was that my computer did not have enough paging file because I had it changed manually.

fred9945

fred9945

2018-04-23 23:36

reporter   ~0000580

And it is with the Error.log that I knew it

Issue History

Date Modified Username Field Change
2018-04-18 00:10 fred9945 New Issue
2018-04-18 00:10 fred9945 File Added: error.log
2018-04-23 13:43 Shomy Relationship added has duplicate 0000334
2018-04-23 13:56 Shomy Note Added: 0000568
2018-04-23 13:56 Shomy Status new => investigating
2018-04-23 23:34 fred9945 Note Added: 0000578
2018-04-23 23:35 fred9945 Note Added: 0000579
2018-04-23 23:36 fred9945 Note Added: 0000580